How Rhima fully optimised its processes with SCExpert WMS

Rhima, a supplier of professional dishwashing equipment, was stuck with their old Warehouse Management System (WMS).

The system couldn't track serial numbers properly, was very manual, passed incorrect data to other systems, and didn't offer customers insight into their order status. They switched to Made4net SCExpert WMS, along with partner Unidis and Made4Logistics. This new system solved all the problems:

• Full serial number traceability of machines, even decades later.
• Full delivery information with automatic track & trace for customers.
• Strict stock discipline (FIFO/FEFO), resulting in fewer errors.
• Faster processes, particularly in the chemicals warehouse (50% time reduction).
• Reliable integrations with ERP, scanners and an automated shuttle system.
• Almost perfect stock accuracy, deviations have all but disappeared.

The implementation took nine months and went smoothly. Rhima has been working with SCExpert for over 2.5 years now and has a lot of confidence in the system. It grows with their business and supports new markets.

Read the full case study here

It was a very successful transition. The Made4Logistics consultants were onsite, immediately available to address any questions. That level of support made all the difference.